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Passengers at East Midlands Airport ‘detained’ for 90 minutes after landing from Tenerife

East Midlands Airport has explained why a number of passengers were held in the airport without explanation for 90 minutes.

Passengers disembarking the Jet2 flight from Tenerife on the evening of Saturday, February 5, were left in the dark by staff after being placed on a transit bus.

One passenger told Derbyshire Live that a number of holidaymakers became angry at the unexplained delay and the police were called.

They remained on the bus for approximately half an hour before being moved to a separate section of the airport, with no explanation.

East Midlands Airport has told Derbyshire Live that there was a suspected medical incident on the flight and

A concerned passenger said: “In essence, we left the aircraft about 7pm and were loaded into the usual transit buses but remained in there for about 30mins with no explanation as to why.

“We were then told that for public health reasons, we were not being allowed to leave and instead were taken to a large hangar/hall at the far end of the airport.

“Many people were getting very irate and it became very volatile so the police were called to calm things down.”

After another 30 minutes, the frustrated customers were loaded back onto the buses and taken to passport control.

They received no explanation for the delay to their access to border control or being allowed to leave the airport.

The customer added: “After a further 30 mins, we were loaded back onto the buses and finally allowed to pass through passport control .

“There was little information given as to why we had been detained but we finally left the airport almost 90 mins after leaving the plane. And it was raining!

“I felt sorry for the junior staff trying to manage an increasingly volatile situation but the way it was handled by the airport and Jet2 left a lot to be desired.”

A spokesperson for the airport explained that the incident was a standard procedure when there is an on board health concern.

The passengers were held in a different part of the airport until the concern had been alleviated.

An East Midlands Airport spokesperson said: “Following a suspected health incident on board an inbound passenger aircraft at the weekend, a welfare reception centre was set up to hold passengers in accordance with Public Health England requirements.

“Following a doctor’s assessment, passengers were given the all clear to proceed with their onward journey.”

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