Worried mother desperate to get damp removed from Carlton flat

A concerned mother has been trying to get the damp removed from her flat for nearly five years without resolution.

Joanne Padgett, 28, of Holly Avenue, has been desperately trying to get help as she is concerned for her children’s health.

She said: “I moved in five years ago and after a year of living here the damp started.

“It’s been ongoing since then.

“I’ve tried all sorts to clean it but it doesn’t come off.

“The problem has gotten worse, it is really bad.”

Joanne claims the damp is in the children’s bedroom, the bathroom and the kitchen.

The mother has been in contact with Jigsaw Homes, the providers of the house, but says nothing has been done.

She said: “I’ve been in contact since 2016 and the problem has only gotten worse.

“An inspector came out to the house and said he wanted to change all the walls, toilet and sink.

“I called up about the inspection, and they said they would only do one wall.

“It is really bad in the children’s room, so they sleep with me now as I don’t want them to get poorly.”



The damp in Joanne Padgett’s house.

Miss. Padgett claims that Jigsaw Homes have been unsupportive whenever concerns have been raised.

She added: “I keep telling the company about my children’s health.

“They’re not doing anything about it.

“It is not fair and I just want it sorted.”

Mathew George, Operations Director of Asset Management at Jigsaw Homes said: “While we are unable to comment on this individual case, we are committed to maintaining all of our homes to a high standard.

“We make it easy for our customers to contact us to book repair appointments and we carry out periodic property visits to check on the condition of the homes that we let.”

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