Cadent says Ingham gas repairs will ‘take some time’ as village supply cut off after crash

Cadent has warned residents of a Lincolnshire village that repairs to their gas supply will “take some time”. A two-vehicle crash took place on Lincoln Road, Ingham, on Wednesday, July 10 which saw a van collide with a mains gas terminal.

Residents recalled hearing an “explosion” and seeing black smoke, and were evacuated shortly after the incident. Although the area has since been made safe and residents have returned home, the entire gas supply to the village has been cut off while Cadent work to repair the damage.

A customer help centre has been set up in the village hall. Cadent could not put a time-frame on when the gas supply will be restored. Richard Sansom, Network Director for Cadent in the East Midlands, said: “As the gas emergency service, we were called to an incident just outside Ingham, Lincolnshire this morning, where a vehicle collided into one of our governor stations – a small kiosk which manages gas pressures in the local area.

Read more: Residents recall ‘scary’ moment they were evacuated after ‘explosion’

“As a result of this collision, the governor immediately made it safe by cutting off the gas supply which has affected Cadent customers in the Ingham area. Engineers have made the area safe, but there now follows the process of recommissioning and repressurising the local network which will take some time.

“Our Customer Service team are in the process of setting up a dedicated customer centre where residents will be able to access information and supplies. We will also be helping the most vulnerable customers to ensure that they are safe, and we will do all we can to support them until the gas supply is back on.

“Additionally, we have set up a dedicated incident webpage. I would urge all customers to regularly check for latest information and updates.

“I’d like to thank everybody affected for their patience and understanding as we deal with this as quickly and as safely as possible. We would like to remind everyone that if they ever suspect a gas leak then they should call the Gas Emergency Service number on 0800 111 999* as it may not be related to this incident. The number operates 24/7 and is free to call.”

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